Privacy Policy
Last Updated: 2026
Curelewis Hotel ("we," "us," "our," or "Company") operates the curlewishotel.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using curlewishotel.com, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We collect information in various ways, including:
- Personal Information: Name, email address, phone number, and account details you voluntarily provide when registering or contacting us
- Technical Information: IP address, device type, operating system, browser type, and unique device identifiers
- Cookies and Tracking Data: Information collected through cookies, pixels, and similar technologies (see Cookie Policy section)
- Usage Data: Pages visited, time spent on site, links clicked, referral sources, and browsing patterns
- Location Data: General geographic location based on IP address to verify Australian residency and comply with local regulations
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring to understand user behavior and site usage patterns
- Affiliate tracking to attribute referrals and calculate commissions from partner casinos and gambling operators
- Site improvement, optimization, and enhanced user experience
- Marketing and promotional communications (where you have opted in)
- Compliance with Australian gambling regulations and responsible gaming obligations
- Fraud prevention and security purposes
- Customer support and inquiry responses
Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on curlewishotel.com.
Types of Cookies:
- Essential Cookies: Required for site functionality and security
- Analytics Cookies: Track user behavior and site performance
- Affiliate Cookies: Monitor referrals and track casino partner performance
- Marketing Cookies: Deliver targeted content and advertisements
Opting Out: You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect site functionality. You may also opt out of specific tracking services through their respective opt-out mechanisms.
Third-Party Links
Our website contains links to third-party casinos, gambling operators, and affiliate partners. We are not responsible for the privacy practices, security, or content of external websites. We strongly recommend reviewing the privacy policies of any third-party sites before providing personal information or engaging in gambling activities.
When you click affiliate links and register with partner casinos, your information is subject to their privacy policies and terms of service, not ours.
Your Rights
As an Australian user, you have certain rights regarding your personal information, including:
- Right to access your personal data held by us
- Right to request correction of inaccurate information
- Right to request deletion of your information (subject to legal retention requirements)
- Right to object to marketing communications and opt out of newsletters
- Right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
If you are located in the EU or UK, additional GDPR rights apply. If you are in the US, CCPA rights may apply depending on your state of residence. Please contact us to discuss your specific rights.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Retention periods vary based on the type of information and its purpose:
- Account information: Retained for the duration of your account and 2 years after account closure
- Analytics and usage data: Typically retained for 12-24 months
- Affiliate tracking data: Retained as required for commission verification and compliance
- Legal and regulatory data: Retained as mandated by Australian gambling laws
When information is no longer needed, we securely delete or anonymize it.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@curlewishotel.com
Website: curlewishotel.com
We will respond to your inquiry within 30 days. If you are dissatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.